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* Testimonials *

Here are some of the super comments you have sent us.  These are unsolicited comments made in writing to Superstitcher. 

Last Updated: 9th May 2008
 

"I just wanted to say what a great service you have got. I ordered a kit from you on Friday morning and it had arrived by Saturday morning, this is an excellent service. It is also nice for all the threads etc to be sorted and ready to use in the kit so you can start straight away. I will definitely be ordering from you again. Excellent service."  May 2008
A Bradford, Malvern

"Hello, Just to let you know that I have been absolutely bowled over by your prompt delivery of my embroidery cottons. I only ordered them the day before. Well done and many thanks."  May 2008
R Davison, Durham

"Dear Sir/Madam, I am sending you an e-mail in relation to two orders I have made in the past few days. I have been extremely impressed by how quick and efficient your serivce has been. I could not let this go without fowarding on my comments. I would recommend your service. Thanks again." May 2008
T Prior, Hamilton

"What a great service! I had a gift voucher from Cross Stitcher, I ordered 2 All Our Yesterdays kits Tuesday afternoon and they were here before lunchtime on Wednesday. Many thanks." April 2008
B James, Flitwick

"I received my order on friday 28th March [2 days after ordering]. Thanks for the speedy service." April 2008
B Harrington, Dublin, IRELAND

"Just wanted to let you know that the two Bothy Threads kits - "Twelfth Night" and "Henry Grace a Dieu" arrived safely in this morning's post. They look wonderful and I can hardly wait to start on "Twelfth Night" this evening. Again, thanks for your help." March 2008
D Hunter, Ontario, CANADA

"What brilliant service - again! Thank you." March 2008
S Gosden, Pontypool

"Thank you for being so helpful." February 2008
P Talman, Balcome

"Just a note to say that I received my order today. Many thanks for the speedy service as always." February 2008
H Mackay, Stirling

"Thank you so much the cross stitch has arrived, it is beautiful, will be ordering others in the range. Thanks again." February 2008
H Watts, Oswestry

"Thank you SO much! Please ignore the voicemail I left yesterday as well. I'm looking forward to receiving the pattern and plan on ordering more from your site in the future. Thank you and have a wonderful day!" February 2008
D Cowings, Virgina USA

"Incredibly prompt resonse again! It really is a pleasure doing business with you. I've put through my order for all the bits you can supply and thanks for the link." February 2008
A Aird, Cuckfield

"Thanks for a quick delivery!" February 2008
K Fetzer, Westended, BELGIUM

"Thank you for your fantastic service which has resulted in delivery of my order in less than 24 hours. I couldn't have asked for more and didn't expect this level of service. I won't hesitate to shop with you in future and save petrol and legs." February 2008
E Williams, Glossop

"I ordered a cross stitch kit from you late morning 9/1/08, within minutes I had a message telling me it was being delt with and yesterday 10/1/08 I received the item in the post. Your site/prices/ordering/customer service etc is excellent and I will recommend you." January 2008
G Neal, Llwyn y Groes

"I wanted to drop you a mail just to say a big thank you, you provide a great service, I cannot believe how quickly I received my orders. I will definately use you again and have been reccomending you to my friends. Thank you for such a great service." January 2008
C Eastwood, Watford

"Thank you very much for your very prompt reply to my order. It arrived the next day and is just right. " January 2008
J Smith, Devizes

"Many thanks for correcting my order. I will certainly tell my friends about your company. "  January 2008
D Stoker, Corsham

"Thank you – wonderful service."  January 2008
A Watson, Retford

"Just to inform you that the order was received on 4 days after it was shipped, in good condition. Thank you for sending it."  January 2008
L Dunha, Hanover, CANADA

"Thankyou so much for my order, it arrived so promptly and will make a little girl very happy this Christmas. Will definately use this service again. Thanks so much."  December 2007
S Tunc, Rotherham

"My order was received today - excellent service, thanks very much"  December 2007
J Clarke, Tetsworth

"That was super fast. Thanks a million!"  December 2007
E Striaukaite, Dublin, Ireland

"I would like to thank you for your excellent service I received the kit the 9.30 am next day what service. I would recommend you to anyone. MERRY CHRISTMAS TO YOU ALL"  December 2007
B Topp, Frome

"I just wanted to let you know that my voucher arrived on Thursday and I was thrilled, thank you so much. I placed an order on Friday and it was delivered on Saturday while I was out, so I collected it today. What a fantastic, efficient service. You have been a pleasure to deal with and proof, once again, that Superstitcher.com is the best on-line cross stitch shop."   November 2007
D Smith, Oldmeldrum

"Received my order next day. Thank you so much for your prompt delivery. "   November 2007
A Cleland, Lisburn

"Thank you for your prompt service, my order, placed with you on Friday 23rd Nov was delivered on Saturday morning I was very impressed. THANK YOU"   November 2007
J Howe, Stoke-on-Trent

"I received my craft box only 4 days after ordering. Wow! Fantastic service! "   November 2007
A Novak, Canberra, AUSTRALIA

"Thank you very much for prompt and safe delivery of both items. I received the 2nd (back order) item on Thursday 8th. Assuring you of my future continued custom."   November 2007
Y Miller, Crawley

"I can confirm now that I have just received the order and all ok. Thank you. "   November 2007
B Gant, Leyton Buzzard

"Thank you very much! My order came very quickly, only the day after I ordered it. "   November 2007
C Clarke, Holyhead

"Thank you for your amazingly quick response to my e-mail.  Since it takes a letter over a week to arrive at our house from Chicago (we are 2 and a half hours south) it is small wonder that your item from UK is still floating around the US somewhere! It will probably be delivered shortly, if not, I can use the information you sent to track it down. Thank you again for all of your help. I look forward to ordering from you again. Your customer service is fantastic!"   November 2007
M Roe, Chicago, USA

"Just wanted to say what a wonderful service you provide - I received the order this morning and was totally surprised as I was expecting it tomorrow at the earliest. I don't know what I would do without you. Thank you very much"   October 2007
M Paz, Hayes

"Hi, just wanted to thank you and say how fab you are. Placed order late on Tues - confirmation email received to say posted on Wednesday and it arrives on Thursday. Brilliant service, discount prices and cheap postage plus a great range of products. I will definately be back."   September 2007
M Spooner, Sutton-in-Ashfield

"I just want to thank you for your excellent service. I ordered on the email a Disney cross stitch Tigger for my granddaughter who is not well. I received your package within 24 hours by post and I am very grateful. Many thanks and I will certainly come back for some more."   September 2007
SE Ede, Cambridge

"Thank you, order received, very pleased with your promt and accurate service, won't hesitate to recomend you."   September 2007
G R McLaren, Banbury

"Thankyou for your speedy delivery. Looking forward to shopping with you more."   September 2007
V Hepworth, Bromsgrove

"Dear Superstitcher, I write to thank you very much for your prompt and efficient service. I look forward to enjoying the needlework project, and to placing further orders in future."    August 2007
C Hillier-Brook, Yateley

"Hi - just received my cross stitch from you, I am really pleased with it thank you. "   August 2007
S Steve, Shrewsbury

"Hi, I received my x-stitch yesterday morning I am so pleased with it can't wait to start stitching. I have always liked Lowry and over the years thought it would be nice to have it in x-stitch so well done "   August 2007
M Cook, Spalding

"I would like to thank you personally for some of the friendliest and promptest service I have ever encountered. My sister is delighted with the charts and materials and I am so impressed - first by your extraordinarily prompt and detailed replies which must have taken you quite some time since my questions were demanding and time consuming and second by your very kind comments. I will keep your delightful firm on record and certainly apply to you again. "   August 2007
L Rissin, Toronto, Canada

" Received in good time all correct. Many thanks for prompt and efficient service as always. "   August 2007
I Turner, Grantham

" Superstitcher = superservice. Thanks. "   July 2007
V Bailey, Billingham

" Item just arrived, thank you so much for sending it quickly. "   July 2007
A Lee, Huddersfield

" THANKS ARRIVED TODAY VERY PLEASE WITH PRODUCT AND SERVICE WILL BE BACK. "   July 2007
S Robinson, Bognor Regis

" What fantastic service! "   June 2007
H Montila, Hungerford

"Once again I am totaly amazed with  the service that you provide, I never experianced a company that is so customer friendy please keep the good work up."   May 2007
M Campbell, South Africa

"Thank you very much for the prompt service - my order arrived today."   May 2007
S Watts, Lowestoft

"Good Morning, I would just like to say thank you for my order which arrived at 7.20am this morning 09 May 2007  I am very pleased with it and your service again thank you."   May 2007
D Simpson, Middlesbrough

"Thank you very much for the prompt service - my order arrived today."   April 2007
J Wain, Newton Abbott

"Thank you for your swift service.  I received my kits today."   March 2007
V Bryden, South Shields

"I received this order this morning.  Many thanks for super fast delivery and lovely item.  Will definitely be ordering from you again. I was delighted with my purchases and the excellent service you provided, and have recommended you to several friends."   March 2007
P Stock, Wirral

"My sincere compliments! I only ordered my cross stitch yesterday and it arrived this morning. Amazing! Thank you so much. You are at the top os my favourite sellers list."   March 2007
M Vasey, Lowestoft

"Very many thanks for such a speedy reply - my kit arrived this morning! If the original does turn up, I will, of course, return it to you. Thank you again for your help."   March 2007
Alice, London

"Order delivered first thing this morning! I am hugely impressed by your service. A great site, easy ordering, prompt confirmation and delivery within 24 hours. You have a new regular customer and I will certainly be recommending you to my friends. Thanks again"   February 2007
A Aird, Cuckfield, W Sussex

"I wish to Thank you for my order. I have received everything in good condition. Thank you for the efficient and speedy way in which you handled my order."   February 2007
C Kruger, South Africa

"Just to say that I have received the package - thank you very much for such excellent service.  I will definitely recommend you to my stitching friends and I will be placing another order soon!"   January 2007
H Le Clanche, Gestel, France

"Thank you for your very speedy service.  Received goods yesterday, 16th Jan, less than 24 hours after ordering. Great!!"   January 2007
S Kearsey, Worthing

"Thank you very much for such a prompt service."   January 2007
C Leather, Bingley

"Would just like to say thank you so much for my order which arrived today. First class service."   January 2007
S Hoad, Upper Lybster

"Have received my order thank you very much for your quick service will enjoy buying more from you in the future. "    January 2007
I Prew, Sutton

"Thank you for the fantastic service. Couldn't believe it got here so fast. Needs to be completed by August and you have given me a head start. No excuses now!"   December 2006
S Batey, Shrewsbury

"Many thanks, the cross stitch arrived today. Super service. "   December 2006
H Evans, St Loeonards-on-Sea

"I received my delivery this morning and was extremely impressed with the quick delivery. I look forward to starting my rocket."   December 2006
N Arnes, Carrickfergus

"Order received 24 hours after me ordering it. Once more I am impressed and please with efficient service. I shall continue to order from Superstitcher."   December 2006
I Turner, Grantham

"Hi there I just want to let you know how happy I am with your service!.  I received my selection last Tuesday (November 7) which was just a few days of placing my order....I will certainly use your services again!"  November 2006
M Hunwicks, Canada

"I received my order for a Derwentwater Four Seasons, Spring cross stitch kit in the post this morning. I just want to say how delighted I am with your service, and to say thank you for such a quick delivery. That's another Christmas present solved!!!"  November 2006
J Luscombe, Brixham

"Thank you very much.  Really efficient service."  November 2006
L Leo, Mitcham

" Order arrived today, SO QUICK,    Many thanks."  November 2006
K Marriott, Westward Ho

"Order received today (Tuesday) intact and am very impressed with your service as I placed the order on Friday from Greece. Will certainly be purchasing more items from you in the future."  November 2006
B Kalogridi, Nikaia, Greece

"Many thanks for your very efficient service. My order arrived at 8.15 today – less than 24 hours after ordering."  November 2006
V Wright, Penrith

"Many thanks for prompt service. The chart and threads arrived today I can't wait to start it! Will certainly use your firm again ASAP. Thanks again."  November 2006
I Turner, Grantham

"I am writing to thank you for your prompt action in dealing with my order number ****, it has arrived by first post this morning so very well done you lot! I am now going over to order one more item which I neglected to include in yesterday's order, so again thank you for your prompt attention."   October 2006
J Chew, Driffield

"Thank you very much for your rapidity and helpfulness in allowing me to receive the kit before I left the UK."  October 2006
C Smart, Reunion Island

"Thank you very much it was a pleasure to find a human being at the end of the phone instead of some automated system I will definitely come back for supplies."  September 2006
M Haynes, Camborne

"I received my order on Friday and am very happy with it. I am very impressed with the service I received and will happily recommend your site to my stitching friends. Thanks for my free gift - the bobbin binder - it looks very useful for keeping my project threads all together."  September 2006
D Smith, Oldmeldrum

"Order 6*** arrived this morning. This is our second order from you, the earlier one was for plastic winders and for plastic 'pages' to store them in. Thank you for your excellent service. My wife will recommend you to her stitchy mates and we will be happy to place further orders with you, in the knowledge they will be speedily and correctly dealt with. Many thanks for a super service."  August 2006
B Pearce, Southampton

"Just a quick note to say a big thank you for your fast service. I placed the order at 3pm yesterday and the postman delivered it at 8am this morning - I'm just going to start stitching."  August 2006
M Greenaway, Cheltenham

"Just wanted to say WOW!!!! What fantastic service from yourselves. I couldn't believe my order arrived less than 24 hours after I placed it. A big THANK YOU"  August 2006
D Parkin Coates, Pontefract

"Just wanted to send you a quick note to say how very impressed I am with your service. I received my item within 48 hours of ordering and was very pleased with it.  Excellent service, thank you!"  July 2006
S Powell, Birmingham

"Your response time never fails to impress me. We need more companies like you, that has such commitment to customer  service thank you once again Keep up the great work."  June 2006
M Campbell, Magaliesburg, South Africa

"Just to say a huge thank you for your super speedy delivery and great customer service. It was really great to have my item the very next day and a great surprise! I will be buying off you again."  June 2006
L Peart, Stowmarket

"I received my last order in record time and have recommended your site to my other stitch friends.  Your site is by far the best and quickest I have come across."  May 2006
K Dingwall, Dundalk, Ireland

"Just wanted to say thank you so much for an excellent service.  I placed an order with you on Saturday afternoon and it was delivered this morning (Tuesday).   I look forward to ordering from you again soon."  April 2006
N Ball, Hungerford

"I was very impresssed with your service. I received my order the next day. Will definitely be using you again. Thanks.    April 2006
V Llewellyn, Middlesborough

"Thank you very much - the postman has just delivered the correct item.   Thanks for your speedy delivery and excellent customer service.   April 2006
W McCallum - Princes Risborough

"I just wanted to thank you for your extraordinary customer service.  I placed my order online, received a confirmation email virtually by the time I'd finished shopping followed within five minutes by a mail confirming despatch and my goods have arrived this morning.  I'm very impressed.

Having spent half of yesterday battling with **** over their complete lack of customer service it's clear that the big corporations should take a page out of your book.  Many thanks for restoring my faith in good service.   March 2006
N Richardson, Welwyn Garden City

"I am overwhelmed at the expediency of the reply and am very grateful for the guidance as this is a first time any order I have placed anywhere in the world has replied with such speed.  Again, many thanks for your excellent customer services."   March 2006
D Wilson, Epson

"WOW! SUPER STITCHER-------SUPER SERVICE

what can I say     brilliant service yet again    thank you very much"   March 2006
B McGregor, Droitwich

"Just to say my order arrived this morning.  My wife is delighted with the kits.   I've no doubt we will be ordering again.  Thanks for the wonderful service.  March 2006
N Axten, Ellon

"Just want to let you know that I received my first order from you this morning.   I only placed this on Sunday!!!   I am most impressed and want to thank you for a lovely site, and fantastic service.   This has been my first order with you, but certainly wont be my last (in fact am just off to browse some more!!).   I will also pass on your details to my many stitcher friends!!  March 2006
A Telford, Dundee

"Thanks very much for the prompt efficient service, I refceived my cross stitch kit today."   March 2006
E Saville, Stockport

"Just wanted to say "WOW". Your service is so good I don't quite believe it - ordered yesterday afternoon - arrived today. Thank you. Don't spoil it by telling me I'm just a lucky beginner!!"  March 2006
S Shuttleworth, Swadlincote

"I would like to express my gratitude at your excellent service. This is my first purchase on the internet and I am extremely satisfied with the speed and efficiency.  I will definitely be buying from you in the future and will highly recommend you."  February 2006
K McCarthy, Basildon

"Thank you very much for the super fast delivery - arrived next day, well packed and undamaged."   February 2006
C Haley, Kent

"Many thanks for my order which I received Sat 4th Feb. I just wanted to say that I couldn’t believe how quick the delivery was. I was delighted when it arrived. I am very impressed. I can now start my project."   February 2006
C Williams, Pontypridd

"Thank you for your prompt arrangement.  Your professional service impressed me.  I will definitely continue to shop from your store.   January 2006
B Cheung, Hong Kong

"Thank you for attending to my order so quickly - parcel arrived at my door at 8am today!!!!!!"    January 2006
K Hawthorn, Ayrshire

"Very impressed with service, thanks"    December 2005
S Peacock, Livingston

"Many thanks my order arrived this morning at 07.30. Very impressed with the service."  December 2005
D Masterton, Harwich

" you have triumphed again with your service    how do you do it so quick
  I am so impressed    ordered on the  6th dec;  received on the  7th dec;  at 7.40 a.m in
    the morning   great stuff thank you very much."    December 2005
B McGregor, Drotwich

"I would just like to say a delighted 'thank you', for the amazing delivery speed of my last item purchased. I ordered it one afternoon, and it was there the next day. Wonderful! Thanks for super service. The result - I've returned again to purchase."    November 2005
H Kaye, Leeds

"Thank you for your prompt service, I am very impressed.  The order was delivered today and you can be assured I will use it again for gifts.  Thank you."  November 2005
P Buckle, Darlington

"Hi Superstitcher,   My Tanto Organiser arrived today.  Many thanks for your prompt replies to my query and your excellent services on delivery."  November 2005
S Ritchie, Cambuslang

"I received my two chart books to-day and am most happy with them. Also the postage and packaging was faultless.  Will buy from you again as you have a great range of kits etc. which I would like in the future."  November 2005
M Talmadge, Australia

"We have received the items today.  Thank you for a fantastic service and look forward to using you again."  October 2005
L McGuigan, Macclesfield
 

"Hello, Just wanted to thank you for your exceptional service and excellent next day delivery. Being disabled I am unable to get out the house very often so have to rely on internet shopping and its nice to be able to get it pretty much straight away without the waiting like so many other internet shop. There's no need to go shopping when the service is as good as the one you provide.  I look forward to placing my next order with you.  Thank you again."  October 2005
D James, Mansfield

"Thank you for the prompt delivery of my order which came the next morning. I am very impressed, and thank you for such speedy service. I am happy to accept The House Fairy K4598, in place of The House Fairy which has been discontinued."  September 2005
J Cook, Basildon

 "Brilliant. I ordered on Saturday and was expecting my order Tuesday at the earliest and it arrived on Monday. Very impressed. I will be back!!  Thanks"  Sepetmber 2005
M Pearson, Chippenham

"Hi, I would like to thank you for the excellent delivery service from yourselves, I ordered two kits on 28/09/05, and the package arrived within 24 hrs, plus a little freebie which I am doing first!  The kits are nice and complete and I can`t wait to start them, they look even better close up than on the computer. Look forward to buying more in the future!!" September 2005
P Malthouse, Waterlooville

"Had bad experience with another company, but after speaking to a member of your staff took a chance and ordered with you yesterday. Product arrived by recorded delivery first thing this morning. Thank you for being honourable and trustworthy. Have already picked out my next order from you." September 2005
K Stamp,London

"Excellent delivery service, really quick, I've received two out of three items looking forward to the third item, I would highly recomend this company, top marks." September 2005
S Bishop, Glamorgon

"Hi, just to let you know that the cross stitch kit rocking baby bobby, arrived
this morning. many thanks for getting it to me so quickly
" September 2005
C Brown, Huntingdon

"Hi, Thanks so much for fast shipment.  I do appreciate it.  Thanks again."  August 2005
J Robinson, Sacriston

"Order received today thank you for your excellent service" August 2005
P Collins, Birkenhead

"I just wanted to say, What a fantastic service.  I ordered my goods on Monday afternoon and they arrived in the first post on Tuesday morning.  Thank you so much I will definitely be back…" July 2005
B Ferguson, Glasgow

"superstitcher    have received dmc threads    what service    very impressed    will certainly    deal with you again    thank you very much" July 2005
B McGregor, Droitwich

"Thank you for sending this order so quickly … I am very impressed." July 2005
J Caryl, Grays

"I just wanted to say thank you for an excellent site and extremely fast, friendly service.  I look forward to using you often in the future.  Thank you once again. " June 2005
P Cooper, Edinburgh

"Order received this morning at 07:30.  Thank you for the prompt service." June 2005
M Smith, Kidlington

"Missing 909 received this morning.  Thank you for such a great speedy service.  Will certainly recommend you to all I know!" June 2005
A Smith, Rugby

"I would just like to thank you for the efficient and speedy way in which you handled my recent order.  I was pleasantly surprised to find just how quickly my kit arrived, and found the emails that charted the progress of my order processing very enlightening.  I shall be ordering from you again." May 2005
E Longley, Guildford

“I love your website, it’s easy to navigate and to find what you are looking for. Your products  are good value, you kept me informed and delivery was very fast and much better than I expected. Thank you!” April 2005
Barbara Ewens, Surrey

“I was very surprised at how fast my order got to me in South Africa. When I buy from other internet companies based in UK or US, it usually takes forever. You kept me informed all the way and I felt very secure when using your WORLDPAY payment process. I will certainly be shopping from you again.” April 2005
Jane Dohlhoff, Greyton, South Africa

"I would like to thank you for the  response to my recent order.  It arrived very promptly only a couple of days after ordering.  I will not hesitate to order from you again."  
January 2005 
Val Holmes - Cambridge

"My Tatty Teddy is great!  I'll be back to buy the rest soon!."  
January 2005  Sarah - Port Talbot

"I'd like to thank you for your speedy service.  I received my order this morning and in plenty of time for Christmas.  I will be recommending you to my club."  December 2004 
Pauline Evans - Liverpool

"Thank you for my recent order of a Humphrey Baby Sampler.   I was very impressed with the price and the delivery. I do have a Needlework shop locally however your price was very competitive.  Thanks again."   October 2004 
Mrs Brown - West Lothian

"Just a note to thank you very much indeed for getting the item I ordered dispatched so quickly - I really appreciated your help. And I gather the recipient is delighted with it !"   October 2004 
Elizabeth - Devon

"Lovely kit, love your web site!"   October 2004 
Nicola - New York, United States

"Thank you for your getting my Tetty Teddy to me so quickly!  I'll be back to buy a new kit from you soon!"   September 2004
Cath - Cumbria

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