Testimonials

Here are some of the super comments you have sent us.  These are unsolicited comments made in writing to Superstitcher.

"I just wanted to say how nice it is to get a pleasant response to an inquiry regarding the status of an order, which has since arrived by the way, many thanks for your customer services and if i ever need anything like this in the future, your site will be the first place i look. Once again thank you "  February 2009
S Colley, Bromsgrove

"I just wanted to say thank you for the excellent service received from yourselves. I only placed my order yesterday and it has all arrived, really well packaged and the postage costs at just £1.00 were extremely reasonable."  November 2008
S Colley, Bromsgrove

"Thanks you very much, also for your prompt service."  November 2008
L Mitchell, Brighton

"Many thanks, order arrived today 16 Oct. Very impressed with service. Once again, thank you "  October 2008
P Curnew, Stourbride

"This site has given me great service. Fast and efficient and if any problems should arise they are on hand to effectivley deal with it. I will definately be using this site again, I just love the look of a lot of the kits that are on offer. My fingers are itching at the thought of it. Thanks for the great service."  October 2008
L Shaw, Airdrie

"Hi There, My order arrived today! I can't believe they arrived so quickly... I'm really happy with my purchase and your speedy service. Thanks so much:-)"  September 2008 (Order placed 3rd September)
J Richardson, Otago, New Zealand

"Hi There, My order arrived today! I can't believe they arrived so quickly... I'm really happy with my purchase and your speedy service. Thanks so much:-)"  September 2008 (Order placed 3rd September)
J Richardson, Otago, New Zealand

"Dear Super stitcher, Just to say thankyou for the quick service, as usual, I ordered a kit as a present for my friend who wants to start cross stitching. I ordered yesterday at 1.30 approx and the kit arrived this morning at 11.30!! 22 Hours must be a record!!!! Hopefully she will get the bug too and use your site just like me, and be as happy with your kits and prices too. Again many thanks for super service fro super stitch! Very apt name for a super company."  September 2008
K Cresswell, Doncaster

"Thank you very much for my discount. This is the first time I have used your service and I would like to say how very impressed I was with it. It is such a pleasure these days to receive friendly and efficient advice and excellent service. I am very wary about internet buying I only use a site where I can phone to place an order or speak to somebody, but maybe next time I will buy from you online. I will certainly recommend Superstitcher to all of my friends."  September 2008
H Newman, Winchester

"Thank you for your very speedy order processing - very impressed. Will keep you for my next shopping spree"  September 2008
S Jones, Broadstairs

"Hi, I just wanted to drop you a quick line to say thank-you so much for your assistance and fantastic customer service, I received my package last week, it got here faster than things that I normally order in Australia !!. I will most definitely order more from you again as I have already finished two of the kits I ordered. Thank you again Kind Regards"  August 2008
L Heffernan, Sydney, Australia

"Many thanks! Can I just say you have a great service her and I will be back again! As well as telling everyone I know about you!"  August 2008
J Mann, Southport

"Dear Sirs, I would like to thank you for your excellent service. Having placed my order on Saturday morning, confirmation of order and processing of payment was noted and confirmed in a separate e:mail. Your notification of posting early on Monday was followed by receipt of the goods at half past eight this morning, Tuesday. Excellent service. Excellent customer relations. Thank you very much and I look forward to making further orders in the future."  July 2008
M Durham, Horsham

"Received stitchbows ! Thankyou very much indeed. Great service."  July 2008
B Wood, Saltash

"Just to say thank you for the prompt arrival of the fabric that I ordered less than 24 hours ago. I'm very impressed with the service that I've received & will certainly not hesitate to use you in the future."  July 2008
L Foley, Warwick

"Thank you for such an excellent service. My order arrived the morning after I ordered it! I will be using you from now on for all my sewing supplies and have recommended you to my friends and family. Thanks again and best wishes."  July 2008
F Jane, Weymouth

"Do not need help but wish to complement you on rapid delivery.  I sent at approx 3 pm and received next day.  Super service and Super item."  June 2008
B Pendlebury, Derby

"Thank you for the notification, and for your great prices! So difficult to find anything of Michael Powell's in the States. "  June 2008
A Hartley, Waco, Texas

"Replacement boxes arrived safely this morning, and they are fine. Just wanted to say thank you for the friendly and efficient service."  June 2008
A Boddington, Ellougthon

"Meant to email you before to thank you for the professional rapid service many thanks delighted with purchases.  Best wishes."  June 2008
P Nujeerallee, Woking

"Thank you.  My order has not arrived yet but I know I will be delighted with it all. The kits are to take to Ghana . My daughter(17) had her cross stitch with her last year when she was there and is returning in June with kits for the girls in the Hostel. They were amazed! The cross stitch faith is spreading."  June 2008
L Dyer, Strathaven

"Hi Thank you - that was very quickly dealt with - much appreciated. Take care"  June 2008
G Armstrong, Southport

"Many thanks my order has arrived as promised. I must say I am very impressed with your service, goods and prices. I will certainly be using your company in the future!"  June 2008
J Smith, Derby

"Thank you for order confirmation and fantastic response. Kind regards."  June 2008
M Williams, Southampton

"I RECEIVED MY ORDER YESTERDAY AND MAY I SAY WHAT A SUPERB SERVICE YOU GIVE. I HAVE NOW PUT YOU ON MY FAVOURITE LIST AS I WILL SHORTLY BE REQUIRING SOME THREADS. THANKS AGAIN FOR THE PROMPT DELIVERY."  June 2008
J Davidge, Bristol

"Just a quick note to say thank you. It’s the first time I’ve ordered from you and the item turned up this morning. People can be quick to complain about poor service, so hopefully this is a pleasant surprise to receive a mail thanking you for great service. I will be recommending you to my friends!  Thanks again"  May 2008
D Clements, Evesham

"Thank you for your very fast service and the items were wonderful, and thank you for the free item."  May 2008
B Spencer, Darlington

"Meant to email you before to thank you for the professional rapid service many thanks delighted with purchases."  May 2008 
P Nujeerallee, Woking

"First of all I would like to thank you very much for the nice surprise that my review was selected among the winners in your monthly product review competition! Today I received the DMC gift box I had chosen, your service was amazingly fast (as always!). I am sure as soon as I am finished with my ongoing projects I will be back to your store, and I recommend your website to my friends!"  May 2008 
A Kollar, Maglod, HUNGARY

"Just wanted to say a big THANK YOU, what a fast efficient delivery. I placed my order with you yesterday for some hoops, a DMC bag and some stitchbows for a present for my daughter . She loves doing cross stitch when she gets a bit of free time. She has recently moved and cant find her accessories so was delighted with the new bits. She was impressed when I told how quick you where so I think you have 2 new customers. Again a big THANK YOU"  May 2008
B Kitchener, Port Talbert

"Just a quick note to say thank you. It’s the first time I’ve ordered from you and the item turned up this morning. People can be quick to complain about poor service, so hopefully this is a pleasant surprise to receive a mail thanking you for great service. I will be recommending you to my friends!"  May 2008
D Clements, Evesham

"First of all I would like to thank you very much for the nice surprise that my review was selected among the winners in your monthly product review competition! Today I received the DMC gift box I had chosen, your service was amazingly fast (as always!). I am sure as soon as I am finished with my ongoing projects I will be back to your store, and I recommend your website to my friends!"  May 2008
A Kollar, HUNGARY

"I just wanted to say what a great service you have got. I ordered a kit from you on Friday morning and it had arrived by Saturday morning, this is an excellent service. It is also nice for all the threads etc to be sorted and ready to use in the kit so you can start straight away. I will definitely be ordering from you again. Excellent service."  May 2008
A Bradford, Malvern

"Hello, Just to let you know that I have been absolutely bowled over by your prompt delivery of my embroidery cottons. I only ordered them the day before. Well done and many thanks."  May 2008
R Davison, Durham

"Dear Sir/Madam, I am sending you an e-mail in relation to two orders I have made in the past few days. I have been extremely impressed by how quick and efficient your serivce has been. I could not let this go without fowarding on my comments. I would recommend your service. Thanks again." May 2008
T Prior, Hamilton

"What a great service! I had a gift voucher from Cross Stitcher, I ordered 2 All Our Yesterdays kits Tuesday afternoon and they were here before lunchtime on Wednesday. Many thanks." April 2008
B James, Flitwick

"I received my order on friday 28th March [2 days after ordering]. Thanks for the speedy service." April 2008
B Harrington, Dublin, IRELAND

"Just wanted to let you know that the two Bothy Threads kits - "Twelfth Night" and "Henry Grace a Dieu" arrived safely in this morning's post. They look wonderful and I can hardly wait to start on "Twelfth Night" this evening. Again, thanks for your help." March 2008
D Hunter, Ontario, CANADA

"What brilliant service - again! Thank you." March 2008
S Gosden, Pontypool

"Thank you for being so helpful." February 2008
P Talman, Balcome

"Just a note to say that I received my order today. Many thanks for the speedy service as always." February 2008
H Mackay, Stirling

"Thank you so much the cross stitch has arrived, it is beautiful, will be ordering others in the range. Thanks again." February 2008
H Watts, Oswestry

"Thank you SO much! Please ignore the voicemail I left yesterday as well. I'm looking forward to receiving the pattern and plan on ordering more from your site in the future. Thank you and have a wonderful day!" February 2008
D Cowings, Virgina USA

"Incredibly prompt resonse again! It really is a pleasure doing business with you. I've put through my order for all the bits you can supply and thanks for the link." February 2008
A Aird, Cuckfield

"Thanks for a quick delivery!" February 2008
K Fetzer, Westended, BELGIUM

"Thank you for your fantastic service which has resulted in delivery of my order in less than 24 hours. I couldn't have asked for more and didn't expect this level of service. I won't hesitate to shop with you in future and save petrol and legs." February 2008
E Williams, Glossop

"I ordered a cross stitch kit from you late morning 9/1/08, within minutes I had a message telling me it was being delt with and yesterday 10/1/08 I received the item in the post. Your site/prices/ordering/customer service etc is excellent and I will recommend you." January 2008
G Neal, Llwyn y Groes

"I wanted to drop you a mail just to say a big thank you, you provide a great service, I cannot believe how quickly I received my orders. I will definately use you again and have been reccomending you to my friends. Thank you for such a great service." January 2008
C Eastwood, Watford

"Thank you very much for your very prompt reply to my order. It arrived the next day and is just right. " January 2008
J Smith, Devizes

"Many thanks for correcting my order. I will certainly tell my friends about your company. "  January 2008
D Stoker, Corsham

"Thank you – wonderful service."  January 2008
A Watson, Retford

"Just to inform you that the order was received on 4 days after it was shipped, in good condition. Thank you for sending it."  January 2008
L Dunha, Hanover, CANADA

"Thankyou so much for my order, it arrived so promptly and will make a little girl very happy this Christmas. Will definately use this service again. Thanks so much."  December 2007
S Tunc, Rotherham

"My order was received today - excellent service, thanks very much"  December 2007
J Clarke, Tetsworth

"That was super fast. Thanks a million!"  December 2007
E Striaukaite, Dublin, Ireland

"I would like to thank you for your excellent service I received the kit the 9.30 am next day what service. I would recommend you to anyone. MERRY CHRISTMAS TO YOU ALL"  December 2007
B Topp, Frome

"I just wanted to let you know that my voucher arrived on Thursday and I was thrilled, thank you so much. I placed an order on Friday and it was delivered on Saturday while I was out, so I collected it today. What a fantastic, efficient service. You have been a pleasure to deal with and proof, once again, that Superstitcher.com is the best on-line cross stitch shop."   November 2007
D Smith, Oldmeldrum

"Received my order next day. Thank you so much for your prompt delivery. "   November 2007
A Cleland, Lisburn

"Thank you for your prompt service, my order, placed with you on Friday 23rd Nov was delivered on Saturday morning I was very impressed. THANK YOU"   November 2007
J Howe, Stoke-on-Trent

"I received my craft box only 4 days after ordering. Wow! Fantastic service! "   November 2007
A Novak, Canberra, AUSTRALIA

"Thank you very much for prompt and safe delivery of both items. I received the 2nd (back order) item on Thursday 8th. Assuring you of my future continued custom."   November 2007
Y Miller, Crawley

"I can confirm now that I have just received the order and all ok. Thank you. "   November 2007
B Gant, Leyton Buzzard

"Thank you very much! My order came very quickly, only the day after I ordered it. "   November 2007
C Clarke, Holyhead

"Thank you for your amazingly quick response to my e-mail.  Since it takes a letter over a week to arrive at our house from Chicago (we are 2 and a half hours south) it is small wonder that your item from UK is still floating around the US somewhere! It will probably be delivered shortly, if not, I can use the information you sent to track it down. Thank you again for all of your help. I look forward to ordering from you again. Your customer service is fantastic!"   November 2007
M Roe, Chicago, USA

"Just wanted to say what a wonderful service you provide - I received the order this morning and was totally surprised as I was expecting it tomorrow at the earliest. I don't know what I would do without you. Thank you very much"   October 2007
M Paz, Hayes

"Hi, just wanted to thank you and say how fab you are. Placed order late on Tues - confirmation email received to say posted on Wednesday and it arrives on Thursday. Brilliant service, discount prices and cheap postage plus a great range of products. I will definately be back."   September 2007
M Spooner, Sutton-in-Ashfield

"I just want to thank you for your excellent service. I ordered on the email a Disney cross stitch Tigger for my granddaughter who is not well. I received your package within 24 hours by post and I am very grateful. Many thanks and I will certainly come back for some more."   September 2007
SE Ede, Cambridge

"Thank you, order received, very pleased with your promt and accurate service, won't hesitate to recomend you."   September 2007
G R McLaren, Banbury

"Thankyou for your speedy delivery. Looking forward to shopping with you more."   September 2007
V Hepworth, Bromsgrove

"Dear Superstitcher, I write to thank you very much for your prompt and efficient service. I look forward to enjoying the needlework project, and to placing further orders in future."    August 2007
C Hillier-Brook, Yateley

"Hi - just received my cross stitch from you, I am really pleased with it thank you. "   August 2007
S Steve, Shrewsbury

"Hi, I received my x-stitch yesterday morning I am so pleased with it can't wait to start stitching. I have always liked Lowry and over the years thought it would be nice to have it in x-stitch so well done "   August 2007
M Cook, Spalding

"I would like to thank you personally for some of the friendliest and promptest service I have ever encountered. My sister is delighted with the charts and materials and I am so impressed - first by your extraordinarily prompt and detailed replies which must have taken you quite some time since my questions were demanding and time consuming and second by your very kind comments. I will keep your delightful firm on record and certainly apply to you again. "   August 2007
L Rissin, Toronto, Canada

" Received in good time all correct. Many thanks for prompt and efficient service as always. "   August 2007
I Turner, Grantham

" Superstitcher = superservice. Thanks. "   July 2007
V Bailey, Billingham

" Item just arrived, thank you so much for sending it quickly. "   July 2007
A Lee, Huddersfield

" THANKS ARRIVED TODAY VERY PLEASE WITH PRODUCT AND SERVICE WILL BE BACK. "   July 2007
S Robinson, Bognor Regis

" What fantastic service! "   June 2007
H Montila, Hungerford

"Once again I am totaly amazed with  the service that you provide, I never experianced a company that is so customer friendy please keep the good work up."   May 2007
M Campbell, South Africa

"Thank you very much for the prompt service - my order arrived today."   May 2007
S Watts, Lowestoft

"Good Morning, I would just like to say thank you for my order which arrived at 7.20am this morning 09 May 2007  I am very pleased with it and your service again thank you."   May 2007
D Simpson, Middlesbrough

"Thank you very much for the prompt service - my order arrived today."   April 2007
J Wain, Newton Abbott

"Thank you for your swift service.  I received my kits today."   March 2007
V Bryden, South Shields

"I received this order this morning.  Many thanks for super fast delivery and lovely item.  Will definitely be ordering from you again. I was delighted with my purchases and the excellent service you provided, and have recommended you to several friends."   March 2007
P Stock, Wirral

"My sincere compliments! I only ordered my cross stitch yesterday and it arrived this morning. Amazing! Thank you so much. You are at the top os my favourite sellers list."   March 2007
M Vasey, Lowestoft

"Very many thanks for such a speedy reply - my kit arrived this morning! If the original does turn up, I will, of course, return it to you. Thank you again for your help."   March 2007
Alice, London

"Order delivered first thing this morning! I am hugely impressed by your service. A great site, easy ordering, prompt confirmation and delivery within 24 hours. You have a new regular customer and I will certainly be recommending you to my friends. Thanks again"   February 2007
A Aird, Cuckfield, W Sussex

"I wish to Thank you for my order. I have received everything in good condition. Thank you for the efficient and speedy way in which you handled my order."   February 2007
C Kruger, South Africa

"Just to say that I have received the package - thank you very much for such excellent service.  I will definitely recommend you to my stitching friends and I will be placing another order soon!"   January 2007
H Le Clanche, Gestel, France

"Thank you for your very speedy service.  Received goods yesterday, 16th Jan, less than 24 hours after ordering. Great!!"   January 2007
S Kearsey, Worthing

"Thank you very much for such a prompt service."   January 2007
C Leather, Bingley

"Would just like to say thank you so much for my order which arrived today. First class service."   January 2007
S Hoad, Upper Lybster

"Have received my order thank you very much for your quick service will enjoy buying more from you in the future. "    January 2007
I Prew, Sutton

"Thank you for the fantastic service. Couldn't believe it got here so fast. Needs to be completed by August and you have given me a head start. No excuses now!"   December 2006
S Batey, Shrewsbury

"Many thanks, the cross stitch arrived today. Super service. "   December 2006
H Evans, St Loeonards-on-Sea

"I received my delivery this morning and was extremely impressed with the quick delivery. I look forward to starting my rocket."   December 2006
N Arnes, Carrickfergus

"Order received 24 hours after me ordering it. Once more I am impressed and please with efficient service. I shall continue to order from Superstitcher."   December 2006
I Turner, Grantham

"Hi there I just want to let you know how happy I am with your service!.  I received my selection last Tuesday (November 7) which was just a few days of placing my order....I will certainly use your services again!"  November 2006
M Hunwicks, Canada

"I received my order for a Derwentwater Four Seasons, Spring cross stitch kit in the post this morning. I just want to say how delighted I am with your service, and to say thank you for such a quick delivery. That's another Christmas present solved!!!"  November 2006
J Luscombe, Brixham

"Thank you very much.  Really efficient service."  November 2006
L Leo, Mitcham

" Order arrived today, SO QUICK,    Many thanks."  November 2006
K Marriott, Westward Ho

"Order received today (Tuesday) intact and am very impressed with your service as I placed the order on Friday from Greece. Will certainly be purchasing more items from you in the future."  November 2006
B Kalogridi, Nikaia, Greece

"Many thanks for your very efficient service. My order arrived at 8.15 today – less than 24 hours after ordering."  November 2006
V Wright, Penrith

"Many thanks for prompt service. The chart and threads arrived today I can't wait to start it! Will certainly use your firm again ASAP. Thanks again."  November 2006
I Turner, Grantham

"I am writing to thank you for your prompt action in dealing with my order number ****, it has arrived by first post this morning so very well done you lot! I am now going over to order one more item which I neglected to include in yesterday's order, so again thank you for your prompt attention."   October 2006
J Chew, Driffield

"Thank you very much for your rapidity and helpfulness in allowing me to receive the kit before I left the UK."  October 2006
C Smart, Reunion Island

"Thank you very much it was a pleasure to find a human being at the end of the phone instead of some automated system I will definitely come back for supplies."  September 2006
M Haynes, Camborne

"I received my order on Friday and am very happy with it. I am very impressed with the service I received and will happily recommend your site to my stitching friends. Thanks for my free gift - the bobbin binder - it looks very useful for keeping my project threads all together."  September 2006
D Smith, Oldmeldrum

"Order 6*** arrived this morning. This is our second order from you, the earlier one was for plastic winders and for plastic 'pages' to store them in. Thank you for your excellent service. My wife will recommend you to her stitchy mates and we will be happy to place further orders with you, in the knowledge they will be speedily and correctly dealt with. Many thanks for a super service."  August 2006
B Pearce, Southampton

"Just a quick note to say a big thank you for your fast service. I placed the order at 3pm yesterday and the postman delivered it at 8am this morning - I'm just going to start stitching."  August 2006
M Greenaway, Cheltenham

"Just wanted to say WOW!!!! What fantastic service from yourselves. I couldn't believe my order arrived less than 24 hours after I placed it. A big THANK YOU"  August 2006
D Parkin Coates, Pontefract

"Just wanted to send you a quick note to say how very impressed I am with your service. I received my item within 48 hours of ordering and was very pleased with it.  Excellent service, thank you!"  July 2006
S Powell, Birmingham

"Your response time never fails to impress me. We need more companies like you, that has such commitment to customer  service thank you once again Keep up the great work."  June 2006
M Campbell, Magaliesburg, South Africa

"Just to say a huge thank you for your super speedy delivery and great customer service. It was really great to have my item the very next day and a great surprise! I will be buying off you again."  June 2006
L Peart, Stowmarket

"I received my last order in record time and have recommended your site to my other stitch friends.  Your site is by far the best and quickest I have come across."  May 2006
K Dingwall, Dundalk, Ireland

"Just wanted to say thank you so much for an excellent service.  I placed an order with you on Saturday afternoon and it was delivered this morning (Tuesday).   I look forward to ordering from you again soon."  April 2006
N Ball, Hungerford

"I was very impresssed with your service. I received my order the next day. Will definitely be using you again. Thanks.    April 2006
V Llewellyn, Middlesborough

"Thank you very much - the postman has just delivered the correct item.   Thanks for your speedy delivery and excellent customer service.   April 2006
W McCallum - Princes Risborough

"I just wanted to thank you for your extraordinary customer service.  I placed my order online, received a confirmation email virtually by the time I'd finished shopping followed within five minutes by a mail confirming despatch and my goods have arrived this morning.  I'm very impressed.