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Here are some of the super
comments you have sent us. These are unsolicited comments made in
writing to Superstitcher.
Last
Updated: 9th May 2008
"I just wanted to say what a great service you have got.
I ordered a kit from you on Friday morning and it had arrived
by Saturday morning, this is an excellent service. It is also
nice for all the threads etc to be sorted and ready to use in
the kit so you can start straight away. I will definitely be
ordering from you again. Excellent service." May
2008
A Bradford, Malvern
"Hello, Just to let you know that I have been absolutely
bowled over by your prompt delivery of my embroidery cottons.
I only ordered them the day before. Well done and many
thanks." May 2008
R Davison, Durham
"Dear Sir/Madam, I am sending you an e-mail in relation
to two orders I have made in the past few days. I have
been extremely impressed by how quick and efficient your
serivce has been. I could not let this go without fowarding on
my comments. I would recommend your service. Thanks again."
May 2008
T Prior, Hamilton
"What a great service! I had a gift voucher from Cross
Stitcher, I ordered 2 All Our Yesterdays kits Tuesday
afternoon and they were here before lunchtime on Wednesday.
Many thanks." April 2008
B James, Flitwick
"I received my order on friday 28th March [2 days after
ordering]. Thanks for the speedy service." April 2008
B Harrington, Dublin, IRELAND
"Just wanted to let you know that the two Bothy Threads
kits - "Twelfth Night" and "Henry Grace a Dieu" arrived safely
in this morning's post. They look wonderful and I can hardly
wait to start on "Twelfth Night" this evening. Again, thanks
for your help." March 2008
D Hunter, Ontario,
CANADA
"What brilliant service - again! Thank you." March
2008
S Gosden, Pontypool
"Thank you for being so helpful." February 2008
P Talman, Balcome
"Just a note to say that I received my order today. Many
thanks for the speedy service as always." February 2008
H Mackay, Stirling
"Thank you so much the cross stitch has arrived, it is
beautiful, will be ordering others in the range. Thanks
again." February 2008
H Watts, Oswestry
"Thank you SO much! Please ignore the voicemail I left
yesterday as well. I'm looking forward to receiving the
pattern and plan on ordering more from your site in the
future. Thank you and have a wonderful day!" February 2008
D Cowings, Virgina USA
"Incredibly prompt resonse again! It really is a
pleasure doing business with you. I've put through my order
for all the bits you can supply and thanks for the link."
February 2008
A Aird, Cuckfield
"Thanks for a quick delivery!" February 2008
K Fetzer, Westended, BELGIUM
"Thank you for
your fantastic service which has resulted in delivery of my
order in less than 24 hours. I couldn't have asked for more
and didn't expect this level of service. I won't hesitate to
shop with you in future and save petrol and legs." February 2008
E Williams, Glossop
"I ordered a
cross stitch kit from you late morning 9/1/08, within minutes
I had a message telling me it was being delt with and
yesterday 10/1/08 I received the item in the post. Your
site/prices/ordering/customer service etc is excellent and I
will recommend you." January 2008
G Neal, Llwyn y
Groes
"I wanted to
drop you a mail just to say a big thank you, you provide a
great service, I cannot believe how quickly I received my
orders. I will definately use you again and have been
reccomending you to my friends. Thank you for such a great
service." January 2008
C Eastwood, Watford
"Thank you
very much for your very prompt reply to my order. It arrived
the next day and is just right. " January 2008
J Smith,
Devizes
"Many thanks
for correcting my order. I will certainly tell my friends
about your company. " January 2008
D Stoker, Corsham
"Thank you –
wonderful service." January 2008
A Watson, Retford
"Just to
inform you that the order was received on 4 days after it was
shipped, in good condition. Thank you for sending
it." January 2008
L Dunha, Hanover, CANADA
"Thankyou so
much for my order, it arrived so promptly and will make a
little girl very happy this Christmas. Will definately use
this service again. Thanks so much." December 2007
S Tunc,
Rotherham
"My order was
received today - excellent service, thanks very much"
December 2007
J Clarke, Tetsworth
"That was
super fast. Thanks a million!" December 2007
E Striaukaite,
Dublin, Ireland
"I would like
to thank you for your excellent service I received the kit the
9.30 am next day what service. I would recommend you to
anyone. MERRY CHRISTMAS TO YOU ALL" December 2007
B Topp, Frome
"I just wanted
to let you know that my voucher arrived on Thursday and I was
thrilled, thank you so much. I placed an order on Friday and
it was delivered on Saturday while I was out, so I collected
it today. What a fantastic, efficient service. You have been a
pleasure to deal with and proof, once again, that
Superstitcher.com is the best on-line cross stitch
shop." November 2007
D Smith,
Oldmeldrum
"Received my
order next day. Thank you so much for your prompt delivery.
" November 2007
A Cleland, Lisburn
"Thank you for
your prompt service, my order, placed with you on Friday 23rd
Nov was delivered on Saturday morning I was very impressed.
THANK YOU" November 2007
J Howe,
Stoke-on-Trent
"I received my
craft box only 4 days after ordering. Wow! Fantastic service!
" November 2007
A Novak, Canberra, AUSTRALIA
"Thank you
very much for prompt and safe delivery of both items. I
received the 2nd (back order) item on Thursday 8th. Assuring
you of my future continued custom." November
2007
Y
Miller, Crawley
"I can confirm
now that I have just received the order and all ok. Thank you.
" November 2007
B Gant, Leyton Buzzard
"Thank you
very much! My order came very quickly, only the day after I
ordered it. " November 2007
C Clarke,
Holyhead
"Thank you for
your amazingly quick response to my e-mail. Since it
takes a letter over a week to arrive at our house from Chicago
(we are 2 and a half hours south) it is small wonder that your
item from UK is still floating around the US somewhere! It
will probably be delivered shortly, if not, I can use the
information you sent to track it down. Thank you again for all
of your help. I look forward to ordering from you again. Your
customer service is fantastic!" November 2007
M Roe,
Chicago, USA
"Just wanted
to say what a wonderful service you provide - I received the
order this morning and was totally surprised as I was
expecting it tomorrow at the earliest. I don't know what I
would do without you. Thank you very much"
October 2007
M Paz, Hayes
"Hi, just
wanted to thank you and say how fab you are. Placed order late
on Tues - confirmation email received to say posted on
Wednesday and it arrives on Thursday. Brilliant service,
discount prices and cheap postage plus a great range of
products. I will definately be back."
September 2007
M Spooner, Sutton-in-Ashfield
"I just want
to thank you for your excellent service. I ordered on the
email a Disney cross stitch Tigger for my granddaughter who is
not well. I received your package within 24 hours by post and
I am very grateful. Many thanks and I will certainly come back
for some more." September 2007
SE Ede, Cambridge
"Thank you,
order received, very pleased with your promt and accurate
service, won't hesitate to recomend you."
September 2007
G R McLaren, Banbury
"Thankyou for
your speedy delivery. Looking forward to shopping with you
more." September 2007
V Hepworth,
Bromsgrove
"Dear
Superstitcher, I write to thank you very much for your prompt
and efficient service. I look forward to enjoying the
needlework project, and to placing further orders in
future." August 2007
C Hillier-Brook,
Yateley
"Hi - just
received my cross stitch from you, I am really pleased with it
thank you. " August 2007
S Steve,
Shrewsbury
"Hi, I
received my x-stitch yesterday morning I am so pleased with it
can't wait to start stitching. I have always liked Lowry and
over the years thought it would be nice to have it in x-stitch
so well done " August 2007
M Cook, Spalding
"I would like
to thank you personally for some of the friendliest and
promptest service I have ever encountered. My sister is
delighted with the charts and materials and I am so impressed
- first by your extraordinarily prompt and detailed replies
which must have taken you quite some time since my questions
were demanding and time consuming and second by your very kind
comments. I will keep your delightful firm on record and
certainly apply to you again. " August 2007
L Rissin,
Toronto, Canada
" Received in
good time all correct. Many thanks for prompt and efficient
service as always. " August 2007
I Turner,
Grantham
"
Superstitcher = superservice. Thanks. " July
2007
V
Bailey, Billingham
" Item just
arrived, thank you so much for sending it quickly. "
July 2007
A Lee, Huddersfield
" THANKS
ARRIVED TODAY VERY PLEASE WITH PRODUCT AND SERVICE WILL BE
BACK. " July 2007
S Robinson, Bognor Regis
" What
fantastic service! " June 2007
H Montila,
Hungerford
"Once again I
am totaly amazed with the service that you provide,
I never experianced a company that is so customer friendy
please keep the good work up." May 2007
M Campbell, South
Africa
"Thank you
very much for the prompt service - my order arrived
today." May 2007
S Watts, Lowestoft
"Good Morning,
I would just like to say thank you for my order which arrived
at 7.20am this morning 09 May 2007 I am very pleased
with it and your service again thank you." May
2007
D
Simpson, Middlesbrough
"Thank you
very much for the prompt service - my order arrived
today." April 2007
J Wain, Newton Abbott
"Thank you for
your swift service. I received my kits today."
March 2007
V Bryden, South Shields
"I received
this order this morning. Many thanks for super fast
delivery and lovely item. Will definitely be ordering
from you again. I was delighted with my purchases and the
excellent service you provided, and have recommended you to
several friends." March 2007
P Stock, Wirral
"My sincere
compliments! I only ordered my cross stitch yesterday and it
arrived this morning. Amazing! Thank you so much. You are at
the top os my favourite sellers list." March
2007
M Vasey,
Lowestoft
"Very many
thanks for such a speedy reply - my kit arrived this morning!
If the original does turn up, I will, of course, return it to
you. Thank you again for your help." March
2007
Alice,
London
"Order
delivered first thing this morning! I am hugely impressed by
your service. A great site, easy ordering, prompt confirmation
and delivery within 24 hours. You have a new regular customer
and I will certainly be recommending you to my friends. Thanks
again" February 2007
A Aird,
Cuckfield, W Sussex
"I wish to
Thank you for my order. I have received everything in good
condition. Thank you for the efficient and speedy way in which
you handled my order." February 2007
C Kruger, South
Africa
"Just to say
that I have received the package - thank you very much for
such excellent service. I will definitely recommend you
to my stitching friends and I will be placing another order
soon!" January 2007
H Le Clanche,
Gestel, France
"Thank you for
your very speedy service. Received goods yesterday, 16th
Jan, less than 24 hours after ordering. Great!!"
January 2007
S Kearsey, Worthing
"Thank you
very much for such a prompt service." January
2007
C
Leather, Bingley
"Would just
like to say thank you so much for my order which arrived
today. First class service." January 2007
S Hoad, Upper
Lybster
"Have received
my order thank you very much for your quick service will enjoy
buying more from you in the future. "
January 2007
I Prew, Sutton
"Thank you for
the fantastic service. Couldn't believe it got here so fast.
Needs to be completed by August and you have given me a head
start. No excuses now!" December 2006
S Batey,
Shrewsbury
"Many thanks,
the cross stitch arrived today. Super service. "
December 2006
H Evans, St Loeonards-on-Sea
"I received my
delivery this morning and was extremely impressed with the
quick delivery. I look forward to starting my rocket."
December 2006
N Arnes, Carrickfergus
"Order
received 24 hours after me ordering it. Once more I am
impressed and please with efficient service. I shall continue
to order from Superstitcher." December 2006
I Turner,
Grantham
"Hi there I
just want to let you know how happy I am with your
service!. I received my selection last Tuesday (November
7) which was just a few days of placing my order....I will
certainly use your services again!" November
2006
M
Hunwicks, Canada
"I received my
order for a Derwentwater Four Seasons, Spring cross stitch kit
in the post this morning. I just want to say how delighted I
am with your service, and to say thank you for such a quick
delivery. That's another Christmas present
solved!!!" November 2006
J Luscombe,
Brixham
"Thank you
very much. Really efficient
service." November 2006
L Leo,
Mitcham
" Order
arrived today, SO QUICK, Many
thanks." November 2006
K Marriott,
Westward Ho
"Order
received today (Tuesday) intact and am very impressed with
your service as I placed the order on Friday from Greece. Will
certainly be purchasing more items from you in the
future." November 2006
B Kalogridi,
Nikaia, Greece
"Many thanks
for your very efficient service. My order arrived at 8.15
today – less than 24 hours after
ordering." November 2006
V Wright,
Penrith
"Many thanks
for prompt service. The chart and threads arrived today I
can't wait to start it! Will certainly use your firm again
ASAP. Thanks again." November 2006
I Turner,
Grantham
"I am writing
to thank you for your prompt action in dealing with my order
number ****, it has arrived by first post this morning so very
well done you lot! I am now going over to order one more item
which I neglected to include in yesterday's order, so again
thank you for your prompt attention." October
2006
J Chew,
Driffield
"Thank you
very much for your rapidity and helpfulness in allowing me to
receive the kit before I left the UK." October
2006
C Smart,
Reunion Island
"Thank you
very much it was a pleasure to find a human being at the end
of the phone instead of some automated system I will
definitely come back for supplies." September
2006
M
Haynes, Camborne
"I received my
order on Friday and am very happy with it. I am very impressed
with the service I received and will happily recommend your
site to my stitching friends. Thanks for my free gift - the
bobbin binder - it looks very useful for keeping my project
threads all together." September 2006
D Smith,
Oldmeldrum
"Order 6***
arrived this morning. This is our second order from you, the
earlier one was for plastic winders and for plastic 'pages' to
store them in. Thank you for your excellent service. My wife
will recommend you to her stitchy mates and we will be happy
to place further orders with you, in the knowledge they will
be speedily and correctly dealt with. Many thanks for a super
service." August 2006
B Pearce,
Southampton
"Just a quick
note to say a big thank you for your fast service. I placed
the order at 3pm yesterday and the postman delivered it at 8am
this morning - I'm just going to start
stitching." August 2006
M Greenaway,
Cheltenham
"Just wanted
to say WOW!!!! What fantastic service from yourselves. I
couldn't believe my order arrived less than 24 hours after I
placed it. A big THANK YOU" August 2006
D Parkin Coates,
Pontefract
"Just wanted
to send you a quick note to say how very impressed I am with
your service. I received my item within 48 hours of ordering
and was very pleased with it. Excellent service, thank
you!" July 2006
S Powell, Birmingham
"Your response
time never fails to impress me. We need more companies like
you, that has such commitment to customer service thank
you once again Keep up the great work." June
2006
M
Campbell, Magaliesburg, South Africa
"Just to say a
huge thank you for your super speedy delivery and great
customer service. It was really great to have my item the very
next day and a great surprise! I will be buying off you
again." June 2006
L Peart, Stowmarket
"I received my
last order in record time and have recommended your site to my
other stitch friends. Your site is by far the best and
quickest I have come across." May 2006
K Dingwall,
Dundalk, Ireland
"Just wanted
to say thank you so much for an excellent
service. I placed an order with you on Saturday
afternoon and it was delivered this morning (Tuesday).
I look forward to ordering from you again
soon." April 2006
N Ball, Hungerford
"I was very
impresssed with your service. I received my order the next
day. Will definitely be using you again.
Thanks. April 2006
V Llewellyn,
Middlesborough
"Thank you
very much - the postman has just delivered the correct
item. Thanks for your speedy delivery and
excellent customer service. April 2006
W McCallum -
Princes Risborough
"I just wanted
to thank you for your extraordinary customer service. I
placed my order online, received a confirmation email
virtually by the time I'd finished shopping followed within
five minutes by a mail confirming despatch and my goods have
arrived this morning. I'm very impressed.
Having spent
half of yesterday battling with **** over their complete lack
of customer service it's clear that the big corporations
should take a page out of your book. Many thanks for
restoring my faith in good service. March
2006
N
Richardson, Welwyn Garden City
"I am
overwhelmed at the expediency of the reply and am very
grateful for the guidance as this is a first time any order I
have placed anywhere in the world has replied with such
speed. Again, many thanks for your excellent
customer services." March 2006
D Wilson,
Epson
"WOW! SUPER
STITCHER-------SUPER SERVICE
what can I say
brilliant service yet again thank you very
much" March 2006
B McGregor, Droitwich
"Just to say
my order arrived this morning. My wife is delighted
with the kits. I've no doubt we will be ordering
again. Thanks for the wonderful
service. March 2006
N Axten, Ellon
"Just want to
let you know that I received my first order from you this
morning. I only placed this on
Sunday!!! I am most impressed and want to thank
you for a lovely site, and fantastic service. This
has been my first order with you, but certainly wont be my
last (in fact am just off to browse some more!!).
I will also pass on your details to my many stitcher
friends!! March 2006
A Telford, Dundee
"Thanks very
much for the prompt efficient service, I refceived my cross
stitch kit today." March 2006
E Saville,
Stockport
"Just wanted
to say "WOW". Your service is so good I don't quite believe it
- ordered yesterday afternoon - arrived today. Thank you.
Don't spoil it by telling me I'm just a lucky
beginner!!" March 2006
S Shuttleworth,
Swadlincote
"I would like
to express my gratitude at your excellent service. This is my
first purchase on the internet and I am extremely satisfied
with the speed and efficiency. I will definitely be
buying from you in the future and will highly recommend
you." February 2006
K McCarthy, Basildon
"Thank you
very much for the super fast delivery - arrived next day, well
packed and undamaged." February 2006
C Haley, Kent
"Many thanks
for my order which I received Sat 4th Feb. I just wanted
to say that I couldn’t believe how quick the delivery was. I
was delighted when it arrived. I am very impressed. I can now
start my project." February 2006
C Williams,
Pontypridd
"Thank you for
your prompt arrangement. Your professional
service impressed me. I will definitely continue to shop
from your store. January 2006
B Cheung,
Hong Kong
"Thank you for
attending to my order so quickly - parcel arrived at my door
at 8am today!!!!!!" January 2006
K Hawthorn,
Ayrshire
"Very
impressed with service, thanks" December
2005
S
Peacock, Livingston
"Many thanks
my order arrived this morning at 07.30. Very impressed with
the service." December 2005
D Masterton,
Harwich
" you have
triumphed again with your service how do you
do it so quick
I am so
impressed ordered on the 6th
dec; received on the 7th dec; at 7.40 a.m
in
the
morning great stuff thank you very much."
December 2005
B McGregor, Drotwich
"I would just
like to say a delighted 'thank you', for the amazing delivery
speed of my last item purchased. I ordered it one afternoon,
and it was there the next day. Wonderful! Thanks for super
service. The result - I've returned again to purchase."
November 2005
H Kaye, Leeds
"Thank you for
your prompt service, I am very impressed. The order was
delivered today and you can be assured I will use it again for
gifts. Thank you."
November 2005
P Buckle, Darlington
"Hi Superstitcher,
My Tanto Organiser arrived today. Many thanks for
your prompt replies to my query and your excellent services on
delivery." November 2005
S Ritchie, Cambuslang
"I received my two chart books to-day and
am most happy with them. Also the postage and packaging was
faultless. Will buy from you again as
you have a great range of kits etc. which I would like in the
future." November 2005
M Talmadge, Australia
"We have received the items today.
Thank you for a fantastic service and look forward to
using you again." October 2005
L McGuigan, Macclesfield
"Hello, Just wanted to thank you for your
exceptional service and excellent next day delivery. Being
disabled I am unable to get out the house very often so have
to rely on internet shopping and its nice to be able to get it
pretty much straight away without the waiting like so many
other internet shop. There's no need to go shopping when the
service is as good as the one you provide. I
look forward to placing my next order with you.
Thank you again." October 2005
D James, Mansfield
"Thank you for the prompt delivery of my
order which came the next morning. I am very impressed, and
thank you for such speedy service. I am happy to accept The
House Fairy K4598, in place of The House Fairy which has been
discontinued." September 2005
J Cook, Basildon
"Brilliant. I ordered on Saturday and was
expecting my order Tuesday at the earliest and it arrived on
Monday. Very impressed. I will be back!! Thanks"
Sepetmber 2005
M Pearson,
Chippenham
"Hi, I would
like to thank you for the excellent delivery service from
yourselves, I ordered two kits on 28/09/05, and the package
arrived within 24 hrs, plus a little freebie which I am doing
first! The kits are nice and complete and I can`t wait
to start them, they look even better close up than on the
computer. Look forward to buying more in the future!!"
September 2005
P Malthouse,
Waterlooville
"Had bad
experience with another company, but after speaking to a
member of your staff took a chance and ordered with you
yesterday. Product arrived by recorded delivery first thing
this morning. Thank you for being honourable and trustworthy.
Have already picked out my next order from you."
September 2005
K
Stamp,London
"Excellent
delivery service, really quick, I've received two out of three
items looking forward to the third item, I would highly
recomend this company, top marks." September 2005
S Bishop,
Glamorgon
"Hi, just to let
you know that the cross stitch kit rocking baby bobby, arrived
this morning. many thanks for getting
it to me so quickly" September 2005
C Brown,
Huntingdon
"Hi, Thanks so
much for fast shipment. I do appreciate it. Thanks
again." August 2005
J Robinson,
Sacriston
"Order received today thank you for your
excellent service" August 2005
P
Collins, Birkenhead
"I just wanted to say, What a fantastic
service. I ordered my goods on
Monday afternoon and they arrived in the first post on Tuesday
morning. Thank you so much I will
definitely be back…" July 2005
B
Ferguson,
Glasgow
"superstitcher have received
dmc threads what
service very
impressed will
certainly deal with you
again thank you very
much" July 2005
B McGregor, Droitwich
"Thank you for sending this order so
quickly … I am very impressed." July 2005
J
Caryl, Grays
"I just wanted to say thank you for an
excellent site and extremely fast, friendly service. I
look forward to using you often in the future.
Thank you once again. " June 2005
P
Cooper, Edinburgh
"Order received this morning at
07:30. Thank you for the prompt
service." June 2005
M Smith, Kidlington
"Missing 909 received this morning.
Thank you for such a great speedy service. Will
certainly recommend you to all I know!" June
2005
A Smith, Rugby
"I would just like to thank you for the
efficient and speedy way in which you handled my recent
order. I was pleasantly surprised
to find just how quickly my kit arrived, and found the emails
that charted the progress of my order processing very
enlightening. I shall be ordering from
you again." May 2005
E Longley, Guildford
“I love your
website, it’s easy to navigate and to find what you are
looking for. Your products are good value, you kept me
informed and delivery was very fast and much better than I
expected. Thank you!” April 2005
Barbara
Ewens, Surrey
“I was very
surprised at how fast my order got to me in South Africa. When
I buy from other internet companies based in UK or US, it
usually takes forever. You kept me informed all the way and I
felt very secure when using your WORLDPAY payment process. I
will certainly be shopping from you again.” April 2005
Jane
Dohlhoff, Greyton, South Africa
"I would like
to thank you for the response to my recent order.
It arrived very promptly only a couple of days after
ordering. I will not hesitate to order from you
again."
January 2005
Val
Holmes - Cambridge
"My Tatty Teddy
is great! I'll be back to buy the rest
soon!."
January 2005 Sarah - Port Talbot
"I'd like to thank you for your speedy
service. I received my order this morning and in plenty
of time for Christmas. I will be recommending you to my
club." December 2004
Pauline
Evans - Liverpool
"Thank you for my recent order of a
Humphrey Baby Sampler. I was very impressed with
the price and the delivery. I do have a Needlework shop
locally however your price was very competitive. Thanks
again." October 2004
Mrs Brown - West
Lothian
"Just a note to
thank you very much indeed for getting the item I ordered
dispatched so quickly - I really appreciated your help. And I
gather the recipient is delighted with it
!" October
2004
Elizabeth - Devon
"Lovely kit, love your web
site!" October
2004
Nicola - New York, United
States
"Thank you for
your getting my Tetty Teddy to me so quickly! I'll be
back to buy a new kit from you
soon!" September 2004
Cath -
Cumbria
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